Skip to main content

Facebook's Dangerous Ad Model


People sometimes ask me some version of the following question:
"Why are you so down on political ads on Facebook and not on TV?"
It's a reasonable question. The answer has 3 parts:

1. Television advertising is obviously advertising. When we see a TV spot, we know exactly what it is. No one ever mistook a TV spot for a news broadcast. Ads on Facebook, however, look exactly like "content." It is hard to differentiate an ad from a post or a post from a news item. Consequently, political ads on Facebook often serve as fake news even if they are not intended to be such.

2. On television (and radio) political ads are required to be identified as such. Not on Facebook. Facebook maintains the absurd position that it is not a media company. In fact, it is the largest media company in the history of the world. By saying they are a "platform" or a "tech company" or some other obfuscation, they have exempted themselves from the adult responsibilities that media companies must assume. Amazingly, the governmental authorities have allowed Facebook to get away with this nonsense.

3. Facebook does everything possible to blur the lines. On the web, there is an awful culture of blurring the lines between advertising and content (for some depth on this, you might want to read an excellent book called BadMen.) Facebook is one of the worst offenders. They intentionally use imprecise language -- e.g.,"sponsored" instead of "ad" -- to describe advertising in our feeds. They use loopholes in their user agreement to imply endorsements when none exist. Here's an example taken from my Facebook feed...


Despite the claim in this ad, I can assure you that Barbara Lippert (whom I know) did not endorse The Wall Street Journal. Nonetheless, Facebook continues to use this squalid practice to confuse people. Once again, the result is that we are never quite sure what is an ad.

Regardless of one's political leanings, the corrupting effect of Facebook's advertising practices have to be regarded as anathema to any idea of responsible political advertising. Couple this with the amount of personal and private information they have amassed about us without our explicit knowledge or consent and you have a very combustible and dangerous mixture. 

As I said over 7 years ago...
"There’s no reasonable way that this is a good development for a free society. There is no realistic vision of the future in which this will not lead to appalling mischief."
The "appalling mischief" arrived in 2016, contaminating our presidential election.

Our elected officials have demonstrated utter incompetence at dealing with this issue. The only hope is that responsible advertisers will force Facebook to clean up its toxic practices by withdrawing advertising money.

Did I say "responsible advertisers?" Yeah, right. This will happen when chickens play checkers.

Comments

Popular posts from this blog

The Simple-Minded Guide To Marketing Communication

We marketing people have a dreadful habit of taking the obvious and making it incomprehensible. So today I would like to go against the grain and take the obvious and make it more obvious. If you are someone who has to make decisions about how to spend marketing dollars, here are some principles I believe in for simplifying and clarifying your thinking. The first thing we have to understand about marketing communication is that there are no absolutes. There are just likelihoods and probabilities. When making communication decisions, our job is to assess likelihoods and probabilities. In other words, precision guessing . We need to reckon which of the many alternatives we are faced with has the highest probability of producing the result we are looking for with the budget we have. A second principle is to understand the limits of what we do. We don't have as much power to create business greatness as we think we do. There are too many important aspects of business success that a...

Technology, Progress, And Irresponsible Stupidity

The world does not move in straight lines. We expect things to go one way, but they unexpectedly go another. In 2000, when the Prius was introduced, most commentators saw a big future for hybrid vehicles. In 2009, a study by JPMorgan confidently asserted " 20% of all vehicles sold in U.S. to be hybrids by 2020. " In 2010, Consumer Reports said " 39 percent are considering buying a hybrid or plug-in for their next car. " And yet, as of April 2016, hybrid cars represented less than 2% of car sales in the US. Their share of market has dropped by 50% since 2013. A car dealer I know told me "we can't give 'em away." If you think the reason for this is the popularity of electric vehicles, think again. Electric vehicles represent less than 1% of car sales in the US. In the early 1990's the Soviet Union collapsed. We thought "liberal democracy" had become triumphant and would be the model for world governance. Today "liberal democracy...

How Ad Industry Destroys Brand Value

The advertising industry prides itself on being brand builders. Building successful brands is supposed to be the essence of what we do. But in recent years the ad industry has been guilty of cheapening some of the most important brands it controls -- its own. I am going to be picking on WPP because it is the biggest offender. But to some degree the same can probably be said about each of the major holding companies. WPP is the owner of some of the most famous and worthy brands in the history of the ad business: JWT, Ogilvy, Y&R and Grey. It has been systematically dismantling the value in these brands. Today they are splinters of what they were. The holding companies have undermined their agencies from the top down and from the bottom up. What a holding company usually does is buy successful brands and manage them at arms length to, presumably, add value to shareholders. Examples of successful holding companies are Berkshire Hathaway and Procter & Gamble. Nobody buys a Berkshir...