Skip to main content

Technology, Progress, And Irresponsible Stupidity


The world does not move in straight lines. We expect things to go one way, but they unexpectedly go another.

In 2000, when the Prius was introduced, most commentators saw a big future for hybrid vehicles.

In 2009, a study by JPMorgan confidently asserted "20% of all vehicles sold in U.S. to be hybrids by 2020."

In 2010, Consumer Reports said "39 percent are considering buying a hybrid or plug-in for their next car."

And yet, as of April 2016, hybrid cars represented less than 2% of car sales in the US. Their share of market has dropped by 50% since 2013. A car dealer I know told me "we can't give 'em away."

If you think the reason for this is the popularity of electric vehicles, think again. Electric vehicles represent less than 1% of car sales in the US.

In the early 1990's the Soviet Union collapsed. We thought "liberal democracy" had become triumphant and would be the model for world governance. Today "liberal democracy" is facing challenges we never imagined.

The point is this. We rarely know what we think we know.

Technologically we are very quickly entering terra incognita. The technological breakthroughs of the past two decades have been pretty mind-blowing. But the upcoming era of artificial intelligence and machine learning will make them seem timid.

Technology is neutral. It is neither good nor bad. It all depends on how we use it. Nuclear energy was an amazing technological achievement, but nuclear weapons are nothing but a danger. As Stephen Fry brilliantly points out in this piece, Gutenberg's printing press - a technological marvel of its day -  could produce Macbeth. But it could also produce Mein Kampf.

So far, our ability to manage advertising and marketing technology has not been encouraging. I'm referring, of course, to ad tech and tracking. While technology makes the tracking of individuals possible, the absence of reasonable managing principles for this technology has created nightmares for consumers over their security and privacy.

I recently took part in a debate about this issue. My partner and I were opposed to the use of tracking-based ad tech.

One of the positions our opponents in the debate took was that if we opposed ad tech we were standing in the way of progress. This was a clever but profoundly misguided argument.

Technology is not synonymous with progress. Our ability to manage technology wisely determines if technology is progress or not. Even a cursory knowledge of history teaches that we are at least as capable of turning technology to the bad as to the good.

The idea that all types of technology constitute "progress" is dangerously shallow. The idea that opposing malevolent uses of technology impedes "progress" is irresponsibly stupid.

Comments

Popular posts from this blog

The Simple-Minded Guide To Marketing Communication

We marketing people have a dreadful habit of taking the obvious and making it incomprehensible. So today I would like to go against the grain and take the obvious and make it more obvious. If you are someone who has to make decisions about how to spend marketing dollars, here are some principles I believe in for simplifying and clarifying your thinking. The first thing we have to understand about marketing communication is that there are no absolutes. There are just likelihoods and probabilities. When making communication decisions, our job is to assess likelihoods and probabilities. In other words, precision guessing . We need to reckon which of the many alternatives we are faced with has the highest probability of producing the result we are looking for with the budget we have. A second principle is to understand the limits of what we do. We don't have as much power to create business greatness as we think we do. There are too many important aspects of business success that a...

What's There To Laugh About?

Laughing@Advertising is my new book. Yes, this time I've gone too far. It's a collection of my most irresponsible and inappropriate blog posts, essays, and cave drawings. You might say it's 200 pages of insults, wise-cracks, cheap shots, and dirty words. In other words, fun for the whole family! I'm out to disrupt the disruptors -- those somber, imperious souls who have made marketing and advertising such an earnest and humorless endeavor. I am hoping this is the silliest, most injudicious book about our industry you've read. And in some unwholesome, subversive way, the truest and funniest. It is on sale now at Amazon. It is only available in paperback. There ain't gonna be no ebook. Why? Pixels aren't funny. At $6.99 the paperback is cheaper than most of the stupid-ass marketing ebooks you buy anyway. So quit whining and click here .   And don't say I didn't warn you. Update : Huge thanks to everyone. It launched yesterday and it immediately becam...